Reference

Legal terms before you open sattsking

Our legal page puts account terms, privacy choices, cookie use, and dispute contact routes in one place before you open your account.

Account termsPrivacy choicesCookie controlsIndia law check
sattsking Legal terms before you open sattsking
CONTACT ROUTES

Three legal contact routes

Legal questions should reach the right team, not sit inside a general chat thread. Use the route that matches your request, include your registered mobile number or email, and attach only documents…

Legal mailbox Email [email protected] for terms, privacy, cookie, or account-record requests. Include your registered contact detail, the date of the issue, and a short description so we can route it without asking you to repeat basics.
Account chat handover Start in account chat when you are already logged in and ask for a legal handover. The chat team can attach your account ID and recent case reference before a legal support colleague replies.
Document request path For copies, correction requests, or account closure records, send a clear subject line and proof that the account belongs to you. We do not act on third-party requests unless authority documents are supplied.
DATA CONTROLS

Six ways we handle legal records

Your legal record is not one single file; it can include account details, device signals, payment references, chat logs, and security events.

Account data scope

We collect the details needed to create and maintain your account, such as contact fields, login events, wallet actions, and verification results. Extra documents are requested only when a legal or security reason applies.

Cookie records

Cookies help us remember session status, device type, language preference, and fraud-control signals. You can clear cookies in your browser, though some account checks may repeat when the device looks new.

Security checks

Login changes, password resets, withdrawal requests, and payment edits may trigger additional checks. We use these steps to confirm that the person asking for the change controls the account and linked payment route.

Retention period

We keep legal and transaction records for as long as Indian law, tax rules, fraud-control needs, or dispute handling require. When a record is no longer needed, we remove or anonymise it where practical.

Correction requests

If your name, contact detail, or payment reference is wrong, contact us with the current value and the correct value. We may ask for proof before changing any field tied to money movement.

Access decisions

If access to your account is paused, we record the reason category, time, and team action. You can ask for the case reference, but we may withhold security signals that could weaken account protection.

Seven legal answers before account use

These answers explain how our legal terms affect your account, data, payment records, and support contact. They are written for India account holders in plain language, but they do not replace legal advice for your personal situation. If your question involves your state, payment ownership, or a dispute, contact us with the related account details.

You may open an account only where local law allows access. Eligibility depends on your location, identity checks, and our account rules, and access is available where local law permits.

We keep account details, login records, payment references, verification results, chat history, and security events when they are needed for law, tax, fraud-control, or dispute handling.

We use UPI, Paytm, and PhonePe references to match deposits, trace withdrawal requests, check payment ownership, and respond to disputes. These records stay tied to your account case history.

Yes, you can ask for a copy through the legal mailbox or logged-in chat. We verify account ownership first and may remove security signals or third-party data before sharing a file.

Send the incorrect detail, the correct detail, and proof where needed. For payment-linked fields, we check ownership before making changes, because edits can affect withdrawals and dispute records.

We place updated terms on this page with the date they apply. Continued account access after that date means the revised terms govern later actions, subject to local law.

Email [email protected] with your registered contact detail, transaction reference if relevant, and a clear description of the issue. We may ask for documents before giving a case response.