Reference

Terms for your sattsking account

These Terms & Conditions set the rules for your sattsking account, including access, notices, record keeping, and how we handle changes you ask for.

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sattsking Terms for your sattsking account
CONTACT PATHS

Where to send a terms query

If a clause feels unclear, send us a query before you proceed. We can confirm how the text applies to your account, note a correction request, or explain why a notice was…

Email us Write to [email protected] if you want a clause explained, need a record of a change request, or want us to point you to the version that applies to your account.
Chat in account Use the chat path after sign-in when you need help with a notice, paused access, or a correction request that depends on exact account matching on our side.
Written request If you need a formal trail, ask for a written response. We will check the account record, confirm what we can change, and explain any step that local law requires.
RECORD CARE

How we keep your records

We keep only the records needed to run the account, show the terms you accepted, and respond to a correction request or dispute.

Data log

We log the time you sign in, the version number of the terms you accepted, and the request trail tied to your account so we can answer questions later.

Cookies

Cookies remember language, session state, and the last notice you saw. They help us keep the page consistent across visits without asking you to set the same choices each time.

Account security

We may ask for verification before making sensitive changes, especially when a request touches access, account recovery, or correction of stored details. That keeps the record tied to the right person.

Retention

We keep records only for the period needed for operations, dispute handling, legal duty, and fraud checks. When the period ends, we remove or de-identify data where the law allows.

Change requests

If you want to correct a name, contact detail, or notice record, send the request with the account email and the date. We will review what can be changed.

Contact route

For a refusal, query, or follow-up, use the same support path shown on this page. We will reply with the next step or the reason a change cannot be made.

Common questions on these terms

These questions cover the parts most people check first: access, updates, corrections, cookies, and retention. If you need a clause explained in plain words, use the support path on this page and we will answer against the record.

They apply when you create an account, accept a notice, or use a page that points to this contract. If local law restricts access, the local rule controls and the page is available only where law permits.

Yes. We may update the text when our process, security, or legal duties change. The version shown in your session or sent in a notice is the one that applies until a later notice replaces it.

Send the account email, the item you want changed, and the date of the notice. We will verify the request, update what we can, and explain any part we must keep for legal reasons.

Cookies remember session state, language choice, and the last notice you saw. They do not replace verification, and you can still ask us to explain or adjust the stored preference record through support.

Yes, if verification is incomplete, a notice needs acceptance, or local law requires a pause. We will show the next step when we can, and we will keep the reason tied to the account record.

Only as long as needed for account records, dispute handling, audit, and legal duty. After that period, we remove it or de-identify it where the law allows and the system can do so.

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